Responsible Gaming
Gaming should be fun. We're committed to promoting safe and responsible gaming practices.
Our Commitment
At WinBox, we believe that social casino gaming should be an enjoyable form of entertainment. While social casinos use virtual currencies and operate differently from traditional gambling, we recognize that some players may still experience issues with compulsive gaming behavior.
We're committed to providing information and resources to help you maintain healthy gaming habits and recognize when gaming may be becoming a problem.
Warning Signs of Problem Gaming
If you or someone you know experiences any of these signs, it may be time to seek help:
- Spending more time or money on gaming than intended
- Feeling restless or irritable when trying to reduce gaming
- Gaming to escape problems or relieve feelings of helplessness
- Chasing losses by continuing to play to win back money
- Lying to family members or others about gaming activity
- Jeopardizing relationships, jobs, or opportunities due to gaming
- Relying on others to help with financial problems caused by gaming
- Feeling unable to control, cut back, or stop gaming
Healthy Gaming Habits
Follow these tips to maintain a healthy relationship with gaming:
- Set a budget before you start playing and stick to it
- Set time limits for your gaming sessions
- Take regular breaks during play
- Never chase losses - accept them as part of entertainment
- Don't play when upset, stressed, or under the influence
- Keep gaming as entertainment, not a way to make money
- Balance gaming with other activities and hobbies
- Use casino tools like deposit limits and cool-off periods
Self-Exclusion Options
Most social casinos offer responsible gaming tools to help you stay in control:
- Deposit limits: Set daily, weekly, or monthly limits on purchases
- Session time limits: Set reminders or automatic logouts
- Cool-off periods: Take a short break from your account
- Self-exclusion: Permanently or temporarily close your account
- Reality checks: Receive notifications about time and money spent
Contact the casino's customer support to learn about their specific responsible gaming features.
Get Help & Support
If you or someone you know needs help with problem gambling, these organizations provide free, confidential support:
National Council on Problem Gambling
24/7 confidential helpline for problem gambling
National Problem Gambling Helpline
Free, confidential support available 24/7
For Friends & Family
If you're concerned about someone else's gaming behavior:
- Express your concerns calmly and without judgment
- Focus on specific behaviors you've observed
- Offer support without enabling the behavior
- Encourage them to seek professional help
- Take care of your own mental health
- Contact a helpline for advice on how to help
Age Restriction
Social casinos are intended for adults aged 18 and over. Underage gaming is strictly prohibited. If you are a parent or guardian, please ensure that minors cannot access gaming sites and use parental controls where appropriate.